Homes - Renovating

How to: Find a reliable pro for 10 common household jobs

What you should ask before you hire a pro and what you should expect to pay.

WINDOW CLEANER

How to find one
- Word of mouth
- Yellow Pages

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What to ask
- Are they insured and covered by workers' compensation insurance?
- What is their training? How many years have they been in business?
- Will they remove and replace storm windows?

Money matters
- Going rate: approximately $80 per hour for two-person crew

Comments
- Although window cleaners can clean both inside and outside of windows,
cleaning your own interiors saves money.
- Make sure they use ladder arms, which protect eaves and are safer.
- Providing detailed
cleaning instructions will help cleaners work to your satisfaction.
- If you can't be at home during cleaning, beware of who gets your key-
a bonded agency may be the best bet.

HOUSE CLEANER

How to find one
- Ask friends if their cleaner is good and is willing to take on another client.
- Yellow Pages for well-established agencies

What to ask
- Do they have references?
- What is their training and experience?
- Will they supply their own cleaning products or use yours?
- What's their cancellation policy?
- Will they handle the taxes? (Agencies often add GST to your bill.)

Money matters
- Going rates: individuals, $15 to $20 per hour; agencies, $60 to 70 per hour.

Comments
- Agencies cost more but provide bonded and insured pros-and
replacements. (Picture this: your cleaner's sick and you're planning
a party for tomorrow!)

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